Q. How do I use my Dental Plan?
A. Please call a
dentist on the list sent to you with your membership card and verify if
he or she is a participating provider on the NHCD/CAREington plan.
For the most current information and monthly provider updates call
1-800-782-9351.
Q. How does the NHCD/CAREington card work?
A. Present
your membership card when seeing a participating dentist. The dentist
will charge according to the current discounted fee schedule for your
area.
Q. What qualifications determine if a dentist is eligible for
our Provider Panel?
A. Dentists must meet our highly selective
credentialing process which is based on education, background, location,
office facilities and other requirements.
Q. What if I want to change dentists?
A. We
understand that the dentist/patient relationship is highly personal and
you may feel uncomfortable with a particular dentist. You may
change dentists at any time.
Q. Is this insurance?
A. NHCD is not an insurance
company and is not responsible for the payment of your dental
bills. NHCD is organized on a membership basis for the purpose of
securing better health care at lower costs. Like any organization,
however, NHCD incurs costs for sales, administration, printing, mailing,
etc. so no refunds are made after membership has been in effect for more
than 30 days.
Q. Can the NHCD/CAREington plan be used together with another
plan?
A. Yes. To receive benefits under the
NHCD/CAREington plan, you must visit one of our providers. After
paying the reduced fee, you will need to file a claim with your
insurance company for reimbursement.
Q. How often can I use my plan?
A. NHCD/CAREington
places your care first. There are no limits on how many times you
may use your plan or visit the dentist during the calendar year.
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Frequently Asked Questions About NHCD Prescription
Plan
Q. How do I access the plan?
A. You
must have your membership confirmation packet to access the plan.
Q.
When can I expect to receive my my membership card?
A. You can
expect to receive your membership card in approximately 21 working
days from the time NHCD receives application and payment.
Q.
How can I find locations of participating pharmacies?
A. You
will be given a toll-free number to call for locations of
participating pharmacies.
Q. How do I use my card at
participating pharmacies?
A. After you received your
membership ID card, which will have your plan and participating number
on it, simply present your prescription card at any participating
pharmacy.
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Frequently Asked Questions About NHCD
Vision
Plan
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